Privacy statement Postcode.eu

This privacy statement was last updated on 27 October 2020.

Postcode.nl B.V. (hereinafter: Postcode.nl and/or Postcode.eu) gives you the opportunity to search for the correct address. Via the website www.postcode.nl (and affiliate sites) and Postcode.nl products you can look up the address details. Your privacy is very important to Postcode.nl. We therefore comply with the relevant laws and regulations on privacy, including the General Data Protection Regulation (AVG).

Our privacy statement in brief

When processing personal data, we comply with privacy legislation. This means that we:

For what purposes do we use your personal data?

Your information is safe with us and we will always use it correctly. In this privacy statement we explain what we at Postcode.nl do with information we learn about you. By using our services, we obtain various types of personal information from you. For each purpose we indicate what information we obtain from you, for what purpose we process this information and for how long it is stored. If you have any questions or would like to know exactly what we keep about you, please contact us using the details at the bottom of this privacy statement.

Search

When you perform a search via the search engine, you accept our offer to make use of our services (execution of the agreement).

In doing so, we process the following personal data:

We keep this information for 5 years, with all data anonymised after 6 months. We use this information to improve our search engine and products.

Contact

When you contact us via the contact form or the chat, send an e-mail message, call us or contact us in any other way, you accept our offer to get in touch with us (execution of the agreement).

For this purpose, we process the following personal data:

We will retain this information for as long as necessary for this contact or up to a maximum of 6 months after we last had contact with you, because we want to make sure we have dealt with your question or complaint properly.

Registering

Certain parts of our website require you to register first. By doing so, we will create an account for you, where you can log in with your email address and the password of your choice (execution of the agreement). You can also register using your social media account from Facebook, Google, LinkedIn or Twitter. If you want to know what these social media platforms do with your personal data, please read the privacy statements of the platforms in question.

For this purpose, we process the following personal data:

We keep your personal information until you cancel your account again, or for a maximum of 2 years after you last logged in to your account. We will then assume that you no longer wish to use our services. We keep some data longer if we are legally obliged to do so (e.g. because of the fiscal retention obligation).

Managing an account

After you have registered, you can login to your Postcode.nl account and have access to your environment (execution of the agreement).

For this purpose, we process the following personal data:

We keep your personal information until you cancel your account again, or for a maximum of 2 years after you last logged in to your account. We will then assume that you no longer wish to use our services. We keep some data longer if we are legally obliged to do so (e.g. because of the fiscal retention obligation).

Taking out a subscription

At Postcode.nl you can take out various subscriptions (execution of the agreement).

For this purpose, we process the following personal data:

We keep this information for up to 2 years after termination of the subscription. We retain some data longer if we are legally obliged to do so (e.g. because of the fiscal retention obligation).

APIs

Postcode.nl offers various APIs under a subscription for the automatic completion and validation of addresses in webshops or other systems (execution of the agreement).

For this purpose, we process the following personal data:

We keep this information for up to 2 years after termination of the subscription, whereby we anonymise all data after 6 months. We keep some data longer if we are legally obliged to do so (e.g. because of the fiscal retention obligation).

Job applications

Have you responded to one of our vacancies or submitted an open application? If so, we will process your personal data in order to process your application and in preparation for the possible conclusion of an employment contract (execution of the contract).

For this purpose, we process the following personal data:

We will retain your application details for a maximum of 6 weeks after the position has been filled. We will retain this information so that we can contact you in the event that the position becomes vacant again within the probationary period. If we are unable to offer you a job at this time, we may - with your permission - keep your application details for a further year. You can withdraw your consent at any time by sending us an email. If you come to work for us, we will keep your application data in the personnel file. This file will be kept for as long as necessary and with regard to the application data for a maximum of 2 years after commencement of employment.

How do we obtain personal data?

The address details of the Netherlands can be found in the Basisregistraties Adressen en Gebouwen (BAG). Postcode.nl obtains the address details from the Dutch Land Registry (Kadaster). This only concerns the street name, house number, postcode and city. In addition, we receive object data, i.e. information about the house or a property.

The address details for Belgium are in the Centraal Referentieadressenbestand (CRAB). Postcode.nl obtains the address details from the Flemish government. This only concerns the street name, house number, sub-address, postcode and city. In addition, we receive object data, i.e. information about the house or a property.

The address details of Luxembourg can be found in the Plan Cadastral Numérisé (PCN) and BD-Adresses. Postcode.nl obtains the address data from the Luxembourg government. These are only the street name, house number, postcode and city. In addition, we receive object data, i.e. information about the house or a property.

The address details of Germany are in the DATAFACTORY BUILDINGS file. Postcode.nl receives the address data from Deutsche Post. This only concerns the street name, house number, postcode and city. In addition, we receive object data, i.e. information about the house or a property.

The address details for Austria are in Bundesamt für Eich- und Vermessungwesen - Adressregister. Postcode.nl receives the address data from the Austrian government. This includes only the street name, house number, postcode and city. In addition, we receive object data, i.e. information about the house or a property.

When can we share your personal details with third parties?

Postcode.nl only shares your personal details with third parties if this is permitted under current legislation. It may happen that we provide your personal information to third parties, because:

The parties that process personal data in our or your assignment are:

In order to provide our services, Postcode.nl may provide your personal data to parties located outside the European Economic Area (EEA). Postcode.nl will only do this if there is an adequate level of protection for the processing of personal data. This means, for example, that we use a model agreement from the European Commission or make agreements about the handling of personal data.

Social media buttons

On our website we use social media buttons, which redirect you to the social media platforms. This gives you the option to follow us and share content within the network. You will also see advertisements on your social media page. The buttons are active because of bits of code that come from the social media networks. If you want to know what the social media platforms do with your personal data, please read the relevant privacy statement:

These social media companies are based in the United States. We are familiar with the judgment of the Court of Justice of the EU of 16 July 2020 (Schrems II case). We are currently investigating how best to overcome this. We have a very high regard for privacy and are trying to do everything we can to find an appropriate solution. If we have a suitable solution, we will inform you about it through this privacy statement. Do you have any questions about the processing of your personal data? Please contact us using the contact details in this privacy statement.

Are your personal data protected?

Postcode.nl takes appropriate technical and organisational measures with respect to the processing of personal data, against loss or against any form of unlawful processing (such as unauthorised access, deterioration, alteration or provision of the personal data).

What privacy rights do you have?

You have the following rights:

With your request, we may ask you to identify yourself. In order to do this, we request data in order to ensure that you are the right person to whom the personal data belongs.

In principle, we will comply with your request within one month. However, this period may be extended by two months for reasons relating to specific privacy rights or the complexity of the request. If we extend this period, we will inform you in due time.

If you wish to exercise any of your rights, you can make this known via privacy@postcode.nl.

Changes to this privacy statement

If our service changes, we will of course also have to change our privacy statement. Therefore, please consult this privacy statement regularly for the most up-to-date information.

Questions or complaints

If you have any questions or wish to make a complaint about the use of your personal data, you can always contact us using the contact details at the bottom of this privacy statement. We will take any question or complaint internally and communicate it further with you. If you feel that we are not helping you in the right way, you have the right to submit a complaint to the supervisor. This is called the Personal Data Authority.

Contact

Postcode.nl B.V.
Julianastraat 30
2012 ES Haarlem

info@postcode.nl
Tel: +31 (0)23-532 56 89
Chamber of Commerce number: 34185878